Biasharaspot – Privacy Policy
Effective Date: 01/01/2025
Last Updated: 01/11/2025
Biasharaspot Shelves (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register as a client, or interact with our digital platforms.
1. Who We Are
Biasharaspot Shelves is a business based at Star Mall, Shop C8, Tom Mboya Street, Nairobi, Kenya, offering shelf rental, storage, sales assistance, and marketing services to startups, online sellers, and small businesses.
This Privacy Policy applies to our website, social media platforms, and all related online services.
2. Information We Collect
We collect both personal and non-personal data to help us deliver and improve our services. This may include:
a. Personal Information
When you contact us, register, or sign up for our services, we may collect:
Full name
Phone number
Email address
National ID or Passport number
KRA PIN or business registration details
Physical or delivery address
Payment details (via secure channels only)
Product images or descriptions (for marketing purposes)
b. Automatically Collected Data
When you browse our website, we may collect:
IP address and browser type
Device and operating system details
Pages visited, time spent, and site navigation patterns
Cookies and usage data (see Section 8)
3. How We Use Your Information
We use your information to:
Register you as a client and manage your shelf rental or storage contract;
Process payments and send invoices or receipts;
Communicate with you about your account or inquiries;
Promote your products on our platforms (with your consent or as per contract);
Improve website functionality, user experience, and marketing reach;
Comply with legal and regulatory obligations in Kenya.
We will only use your personal data for the purpose it was collected and will seek your consent before using it for any unrelated purpose.
4. Marketing and Communications
Biasharaspot Shelves may send you:
Updates on your products or shelf status;
Promotional messages about offers, new services, or marketing campaigns;
Requests for feedback or testimonials.
You can opt out of marketing messages at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
5. Data Sharing and Disclosure
We do not sell, rent, or lease your personal data to third parties.
However, we may share your information with:
Trusted service providers (e.g., delivery partners, IT or payment processors);
Legal or regulatory authorities, if required by law;
Marketing platforms (e.g., Meta, Google) when promoting your products online, under agreed terms.
All third parties handling your data are required to maintain strict confidentiality and comply with the Kenya Data Protection Act (2019).
6. Data Retention
We retain your personal data only for as long as:
You are an active client; or
It is necessary for legal, accounting, or reporting obligations.
Afterward, we will securely delete, anonymize, or archive the data in accordance with our internal retention policy.
7. Data Security
We take reasonable technical and organizational measures to protect your information from:
Unauthorized access
Loss or destruction
Misuse or alteration
Measures include data encryption, password protection, and secure communication protocols (SSL/HTTPS).
However, please note that no online system is 100% secure, and you share information with us at your own risk.
8. Cookies and Tracking Technologies
Our website uses cookies to:
Improve site functionality and user experience;
Analyze visitor traffic and performance;
Remember preferences and enhance browsing efficiency.
You can control or delete cookies through your browser settings, though this may affect certain website features.
9. Your Rights Under the Kenya Data Protection Act (2019)
As a data subject, you have the right to:
Access the personal data we hold about you;
Request correction or deletion of inaccurate or outdated data;
Withdraw consent for data processing at any time;
Object to certain types of data use (e.g., marketing);
Request data portability, where applicable.
To exercise these rights, contact us at the details provided below.
10. Links to Other Websites
Our website may contain links to external sites not operated by Biasharaspot Shelves.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at:
Biasharaspot Shelves
Star Mall, Shop C8, Tom Mboya Street, Nairobi, Kenya
📞 Phone: +254 715587172 or +254 793909495
📧 Email: privacy@biasharaspot.com
🌐 Website: www.biasharaspot.com